At 10:30 PM on a Saturday evening in early August, I received a call from Debbie, one of my wonderful pet sitters. She let me know she had run into a problem at a client’s home, where she was having an overnight visit. The AC was out! This being one of the hottest summers on record, as well as being a weekend, we knew we were bound to face a few hurdles in getting it repaired!
This was a special time for our client, as they were on their honeymoon cruise. They had little to no cell reception, and were unavailable to do much from their end. But, we assured them we would take care of everything! This client had seven adorable babies – 4 dogs and 3 cats. The pets’ safety, as well as that of my sitter, was extremely important to me, but there wasn’t much we could do at that late hour of the evening. We tried a few AC companies, with no response. My sitter opted to stay the night with the pets, and was able to manage with a couple of fans. She put ice in bowls in front of the fans to help circulate cool air for all, and made sure each pet had cold, clean, water.
By early morning, I was on the phone looking for an AC repair company, as well as a place to board the pets. We had to keep them cool and comfortable and out of harm’s way due to the extreme temperatures rising in their home. The task was looking more and more hopeless, until it hit me – I had recently moved my home office to a duplex, which was equipped with a dog door, as well as a small dog run. It would be the perfect place! While we do not take animals into our homes because we believe they should remain in their own environment, in this special circumstance, I was more than happy to be able to accommodate. I called Debbie, and she loaded everyone up into their crates. They were in our office relaxing and cooling off by 11 AM!
I finally reached an AC repair company who responded very quickly, and was more than happy to help. One Hour AC of Dallas arrived at the client’s home by 12:30PM, and had the AC repaired and running within the hour. We can’t thank them enough, and will be sure recommend them, as they were very professional, courteous and WONDERFUL!
By 5PM the same day, all of the babies were back home, and things were back on track. You never know what you may face as a pet sitter, but one thing is for sure – it’s always an adventure, and never a dull moment!