Joette White | President, Owner
Park Cities Pet Sitter opened more than 30 years ago, in 1992. In 1996, Joette White began working for the company as a pet sitter, and then in 2000, she purchased the company from the original owner. Naturally driven to provide superior customer service, Joette focused on making Park Cities Pet Sitter the best pet care company in the Metroplex. Part of those efforts include a strong servant leadership philosophy, which essentially means taking great care of her employees and helping them be successful in their jobs. This philosophy has been as important to the company’s long term success as taking care of clients and their pets.
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Joette has served on the Board of The National Association of Professional Pet Sitters, helping to educate others in the industry about best practices. Her company has won a multitude of local awards including Angie’s List Super Service Award for 5 consecutive years, “Best of Dallas” by D Magazine, and “Best of’s” from WFAA Channel 8, Dallas Voice, and The Dallas Observer. Park Cities Pet Sitter was also awarded the prestigious NAPPS 2017 Business of the Year–this is a national award given to a pet sitting company that demonstrates outstanding business practices and vision in maintaining and growing their business.
Joette is married and is a mother to two boys. Animals have always been a huge part of her life. In addition to “herding” the four Park Cities Pet Sitter office cats (Carl, Kruzer, Henry and George), Joette also has a sweet rescue dog named Phyllis and a short-haired rabbit named Toofus at her home. She strongly believes in giving back to her church and community, and does so by working with local shelters, as well as through education, training, and fund raising activities.
OUR PROMISE TO YOU
SUPERIOR SERVICE, EVERY TIME.
If the occasional error does happen, we are easy to reach, we own our mistakes and we make it right in a timely manner.
Our daily mission is to provide a service experience people rave about.
That is why our clients keep coming back, year after year.
That means treating you, your pets and our amazing staff with the utmost respect and care.
In Business Since 1992
Experience matters. If a storm crashes a tree into your house, or your dog swallows its favorite toy—-do you want a neighborhood kid you hired making decisions for you? With over 30 years of experience caring for pets and homes in Dallas, we are the gold standard for pet care in this market.
Locally Owned & Operated
When it comes to your pet and home, do you want someone in a call center multiple states away helping you? Who knows nothing about you, your sitter, your pets or your neighborhood? With us, you’re hiring a locally-based company that has served this market for more than 30 years. We’ve seen every pet and home scenario, we know who you are when you contact us, we know your neighborhood, and we personally know the sitter assigned to your care.
Locally Based Managers
Most Uber-like dog walking and pet sitting companies do not have local support staff to back up sitters during emergencies. We do. Our locally-based managers have decades of experience assisting our staff and clients alike, and can be on site to assist with any emergency in one hour or less.
Consistent, Reliable
All dog walkers and pet sitters are NOT alike. If you choose to rely on a single individual to care for your pets and home, they are likely not insured if something goes wrong, do not have a backup to take over if they get sick/injured, and aren’t available every day of the year. We are.
Thorough Screening & Training
Many app-based competitors hire minimally screened independent contractors, who by law cannot receive training by the company that hired them. They hire staff without ever having met that individual in person. Not us. We conduct both telephone and in-person interviews, perform reference and background checks, hire employees instead of independent contractors and are covered by liability, bonding and workman’s compensation insurance. Our employees undergo a comprehensive initial training program, and receive ongoing training on policies, procedures, pet behavior, and 1st aid & CPR.
Staff Longevity & Teamwork
The average Park Cities Pet Sitter employee has been with the company for 5 years, providing a consistency in service delivery that is unmatched in the industry. We are proud to work together as a team to provide the best dog walking and pet sitting services available, 365 days a year.
OUR MISSION
- To be the client’s trusted resource for their pet’s entire life.
- To provide a service experience that people rave about.
- To be thoughtful to the people around us and think how we can impact them in a positive way.
THE BENEFITS OF CHOOSING A PCPSI PET SITTER
Security
The security of knowing you have your individual pet sitter, PLUS a team of highly-trained, local pet care experts backing them up, capable of handling just about any emergencies that could arise while you are away.
Peace of Mind
Peace of mind that your home and pet(s) are being well cared for in your absence by a company that is bonded, insured, carries workman’s compensation insurance and general liability insurance.
Their Own Environment
Pets remain in their secure environment, surrounded by familiar sights, sounds and smells. They are less likely to be exposed to illness, injury or stress—which can occur with boarding, since animals from different households are often mixed together.
Diet & Exercise
Diet & exercise routine is uninterrupted.
Medications
Medications are delivered on schedule.
No Transport Needed
You are not inconvenienced or rushed by having to transport your pet(s) before or after your trip.
Personal, Loving Attention
Personal, loving attention is given to every pet in the household. If you have an especially shy or fearful pet, we work slowly to build a bond with them – always taking the pet’s lead on what they are comfortable with.
Check Ins
Check in calls, texts, or emails from your sitter to give you updates.
No Hassle For Friends & Family
You won’t have to impose on friends, neighbors or relatives, who sometimes forget. We are professionals.
Crime Deterrent
Regular visits to your home are a crime deterrent. Making sure your mail and packages are brought in, lights and or blinds alternated, as well as general daily activity, gives your home a “lived in” appearance.
Home Emergencies
Home emergencies like downed trees or power lines, frozen pipes, and broken air conditioning systems in the middle of summer are some of the many unforeseen issues we are accustomed to handling.
Happy & Healthy!
Your pet(s) will be there to greet you upon your arrival home – happy and healthy!
